L'Enfant Malin

As we have different storage locations and work with different manufacturers, you may receive your products in different packages. So don't worry if you don't receive everything at once.

Our average delivery times are 10 to 22 working days. Some packages may take a little longer than this.

However, if you still have not received your package after 35 working days after ordering, then we will refund you in full and you can keep the item when you receive it.

Contact us at contact@lenfantmalin.com to report an item not received.

We process orders you place quickly, usually within 12 hours.

For this reason, you have 12 hours after ordering to send a cancellation or modification email to contact@lenfantmalin.com

Beyond this time your items will have already been shipped, we will therefore not be able to modify your order.

Despite our careful selection of trusted carriers, your package may arrive damaged.

In this case or in the case of a design defect, contact us at contact@lenfantmalin.com with the following details:

Your order number

Description of the problem (wrong/defective item, ...)

A photo or video

You will not need to return the product and we will refund the amount of your order directly to you in the form of a voucher (if you would like another form of reimbursement, please
us specify).

We accept the following payment methods on our website: Visa, American Express, Mastercard, Debit Cards,
PayPal and Bank Cards.

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption.

Although No method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.